FREQUENTLY ASKED QUESTIONS

• Edit, customize, and rebrand the content.

• Use in paid courses, memberships, client work, or as stand-alone digital products.

• Sell final exports (like PDFs) to your end users, for personal use only.

• Don’t resell or redistribute the editable source files unless explicitly permitted.

• You can’t pass on PLR rights to your buyers; they receive only the end-user version.

• Don’t claim original content’s copyright or use our brand in your branding.

Yes, if you provide them as non-editable formats (e.g., PDFs). Do not distribute editable source files.

Yes. Any files you downloaded while active remain yours under the original license. You just lose access to new product drops or member-only content.

Potentially not. Canva’s terms restrict reselling editable templates that include Pro content. You can sell final exports (like PDFs) made from those templates—but not distribute the editable versions.

Yes. Canva’s Content License includes restrictions on music, Pro elements, and pixel limits. Always double-check before redistributing anything in editable form.

No. Music under Canva’s “Popular Music” license can’t be sold or redistributed.

Include only the name of any font you used if you don’t have redistribution rights yourself. Let your buyers get their own legal license—don’t distribute the font files.

1. Sell final exports? Usually fine.

2. Redistribute editable templates with third-party assets? Check licensing first—or avoid by using only free or original assets.

Customize everything: swap colors/fonts, rewrite headlines, add your own examples, frameworks, and bonuses. Personalization elevates the content and builds your brand.

We focus on digital products—not services. However, we do have a free “Customization Checklist” and guidance to help you brief a freelancer efficiently.

Yes. Every product includes quick-start instructions like the customization sheet, and we have products that teach video key tools like Canva or Google Docs.

There is more than one way to access your product. Some are delivered to you via email, others you will need to create an account to access a download link inside your account dashboard.

We typically include editable Canva templates, Google Docs, and export-ready files like PDF or PNG.

Please check your spam or promotions folder. If it’s not there, contact support@iamdigitalplr.com with your order email and a screenshot of the payment confirmation.

Yes! Choose one-off products, curated bundles, or an all-access membership for ongoing content access.

You retain rights to anything you’ve downloaded. You won’t get new product releases or remaining credits after your term ends.

All transactions go through Stripe, in USD. Prices include Goods and Services Tax where applicable. One-off purchases charge immediately; subscriptions renew on the same day of each period.

Refund Policy: Digital products are final sale. However, if a file doesn’t work or wasn’t delivered as described, contact us within 7 days and we’ll work with you to resolve the issue. We will likely resend the product or give you a link for download.

Absolutely—as long as you comply with our license terms and any third-party asset licenses.

No attribution is required. While we appreciate acknowledgment, please don’t imply our endorsement or use our brand in your materials.

You’ll see GST clearly on your invoice. We operate under NZ tax regulations.

No. This information doesn’t substitute for professional legal counsel. Consult a legal expert for personalized guidance.

Virtually anywhere, your website, Shopify, course platforms, members-only sites, marketplaces, so long as your final listing adheres to the applicable license and third-party asset rules.

Yes—if you deliver end-user formats (PDFs, etc.). Do not share the editable source files unless the product explicitly includes MRR/PLR rights.

Reach us via email support@iamdigitalplr.com with your order details and a brief description of the issue. Our support team responds within 1–2 business days NZT.

Yes! Member feedback helps us prioritize new content. Submit your ideas via the suggestion form or support email, and we’ll add them to our planning board.